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Terms of bookings & Privacy policy

The following terms and conditions guides the provision of our services online. All bookings and other services are governed by the terms stipulated below. By booking with us you are deemed to have read and understood our Terms and Conditions.

Reservations 
All bookings of tours, car hire and other services is subject to availability and approval by by our Tour consultants. Guests are required to give as much as possible full details about the service they are booking for in order to facilitate faster confirmation within the shortest time.                                           
 

Payment

Payment of service upon confirmation should be made in US$ Dollars for international tourist and in Kenya Shillings for East Africa Citizens in favor of High Peak Safaris. A deposit equivalent to 50% of the total cost of the service being booked has to be paid to us for any  contract to become  binding. On receiving the deposit, the remaining balance should be cleared 25 days before the commencement of the safari.
Cancellation

For Any cancellations in whole or part, cancellation fees will be applicable as follows:-

  •  Within the period of 25 to 14 days before commencement of the tour a cancellation a fee of 35% of the total cost of the safari shall apply.
  • Within the period of 13 to 7 days before commencement of the  tour, a  70% cancellation fee shall apply.
  • Within  6 days before the commencement of the tour a 100% cancellation fee shall apply.
  Alterations
High Peak Safaris reserves the right to accept,reject,alter, reschedule, or cancel any booking  made online  without giving reasons for doing so. In case of such events occurring the client will be advised accordingly and an equitable amount refunded.
Liability
International Tourists  are advised to take insurance cover when traveling to Kenya and East Africa. In case you book a tour with us and you don't have an insurance cover we can arrange for you to get covered upon request during your stay in Kenya. We accepts no responsibility for any personal injuries, illness, delays ,loss or damages from any cause whatsoever. However care shall be taken to minimize  such incidences from occurring.                                            
Travel Documents
All travelers are required to have  a passport valid for at least the duration of your trip. A Visa requirement is also a must but not all visitors traveling to Kenya require a Visa. You may also view additional information for other details under the {travel information} section.
Contract
A binding contract become effective when; you fulfill any terms and conditions as pertaining to the type of service requested, a confirmation  of a booking has been accepted and necessary details sent to you via email. The contract becomes effective on the date a confirmation is made and is governed by the country laws.

 

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